1. Information We Collect
We collect the following types of information:
1.1. Personal Information
When you interact with us (e.g., through contact forms, email, or service inquiries), we may collect:
- Your name
- Email address
- Phone number
- Organization name
- Service preferences
1.2. Non-Personal Information
We may also collect non-personal information about your visit, such as:
- Browser type and version
- Device information
- IP address
- Pages viewed on our website
- Referral sources
2. How We Use Your Information
The information we collect is used to:
- Provide and improve our services
- Communicate with you about inquiries, projects, or updates
- Process transactions and deliver services
- Personalize your experience on our website
- Analyze website performance and improve functionality
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
- Service Providers: Trusted third-party vendors who assist in delivering services (e.g., payment processing, analytics).
- Legal Authorities: When required by law or to protect the rights and safety of SpiralAct Studio or others.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. These measures include:
- Secure servers and encryption technologies
- Restricted access to sensitive information
- Regular security audits
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: Request access to or correction of your data.
- Data Deletion: Request deletion of your data.
- Data Portability: Request a copy of your data in a structured format.
- Opt-Out: Opt out of receiving promotional emails by clicking “Unsubscribe” in our emails.
To exercise these rights, contact us at info@spiralactstudio.com.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies collect data about:
- Website usage and preferences
- Analytics for performance improvements
You can control cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: info@spiralactstudio.com
📞 Phone: +220 3550052
📍 Address: Banjul, The Gambia